Choco Gala Privacy Policy

At Choco Gala, one of our main priorities is the privacy of our visitors. This Privacy Policy describes how your personal information is collected, used, shared, and protected when you visit or make a purchase from our website.

PERSONAL INFORMATION WE COLLECT

The information we gather from our customers enables us to personalize and improve our services. When you visit Choco Gala, we automatically receive and store any information you provide to us whether by registering to receive e-mail newsletters or placing a product order. The types of personal information collected may include your name, email address, zip code, address, age, and/or phone number. We use a third party service provider to process payment transactions. We do not collect, store or otherwise have access to credit card information.

Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Choco Gala, and information about how you interact within our site. We refer to this automatically-collected information as “Device Information”.

Whenever you interact with our site, we may automatically receive and record information on our server logs from your browser, including your IP address, “Cookie” information, and the page you requested.

“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of certain site features. Our advertising partners may also transmit cookies to your computer when you click on ads that appear on our site. This privacy policy does not cover the use of cookies by any advertisers. When we collect usage information (such as the number and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally.

For more general information on cookies, please read the "What Are Cookies" article on Cookie Consent website.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We neither rent nor sell your personal information to anyone. We share your personal information with trusted third parties to help us optimize our site’s functionality and services, as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers navigate and use our site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information. We use the order information that we collect solely to:

Fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)
Screen our orders for potential risk or fraud
Provide you with periodic email updates about the site and our products, which you are free to opt out of at any time

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECURITY

All credit card information is processed by Shopify or PayPal. We trust that they appropriately protect your information, but you should review their practices at https://www.shopify.com/legal/terms-payments-us or https://www.paypal.com/us/webapps/mpp/ua/useragreement-full. We endeavor to protect the privacy of your personal information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Our site may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When linking to another site, you should read that site’s privacy policy.

Another important part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Choco Gala does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. We may amend this privacy policy from time to time. Use of information we collect now is subject to the privacy policy in effect at the time such information is used. You are bound by any changes to the privacy policy when you use the site after such changes have been first posted.

CONTACT US

If you have any questions or concerns regarding our privacy policies, please do not hesitate to contact us at contact@chocogala.com. We will make every effort to resolve your concerns in a timely manner.